Privacy Policy

In BONDUELLE, the confidentiality of Personal data is a key organizational issue. We take care to ensure a high level of protection for Personal data.

This Privacy Policy is the basis for informing you of the Processing of your Personal data that we carry out.

Définitions

"Personal data": Personal data is any information that can be used to identify, directly or indirectly, a natural person. For example: a name, a customer number, a professional e-mail address, a telephone number, a photograph, an IP address, but also a great deal of information needed to ensure your browsing on our sites.

"Data controller": the Data controller is the legal entity (company, municipality, etc.) or natural person who determines the purposes and means of Processing, the objective and the way in which your Personal data is processed. At BONDUELLE, the Data controller is the BONDUELLE SA entity that determines the purposes and means of Processing Personal data.

"Processor": the entity that processes Personal data on behalf of the Data controller.

"Recipient": the natural or legal person, public authority, department or any other body that receives personal data, whether a third party or not.

"Data Subject": means an identified or identifiable natural person to whom the Personal data relates. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (including IP addresses and registers) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

"Processing": Processing of Personal data means any operation or set of operations which relates to Personal data, whether or not by automatic means, such as collection, recording, consultation, etc., which is carried out by a Data controller.

"Transfer": any communication, copy or movement of Personal data intended for Processing in a country outside the European Economic Area.

Identity of the Data controller

BONDUELLE SA with share capital of €234,806,000, registered with the Lille Metropole Trade and Companies Register under SIRET number 445 450 174 00187, whose registered office is located at 161 rue Nicolas Appert, 59653 Villeneuve d'Ascq, France, is considered to be data controller for the Processing of Personal data carried out on the website bonduelle.pays.

Why and how do we collect your personal data ?

As a part of your browsing on our site, we may process of your Personal data:

Purpose and legal basis of Processing	Categories of processed data	Data retention
To enable us to ensure the security of our website. This Processing is based on our legitimate interests.	Connection data, Model of the visitor's terminal.	Data is kept for up to 12 months from the date of collection.
To enable us to improve our website based on your browsing experience. This Processing is based on your consent.	Browsing data linked to cookies/trackers.	Data is kept for up to 24 months from the date of collection. Consent to the cookies and its maximum lifespan is 6 months.
Processing your contact and information requests. This processing is based on our legitimate interests.	Title, Full name, Postal address Telephone number Email address Nature of your request.	For the duration of the processing of the request and 1 year from the date of the reply to the person concerned.
To enable us to process your requests to exercise your rights. This Processing is necessary to comply with a legal obligation.	Full name, Email address, An identity document in certain cases to ensure that you are the owner of the data, Nature of your request	The data is kept for the duration of the processing of the request and for 5 years from the date of the reply to the person concerned. The identity document is destroyed once it has been consulted.

Who receives your Personal data ?

In our capacity as Data controller, we may in certain cases share your data with third parties. We will only share your data with third parties who provide sufficient guarantees that appropriate technical, organizational and legal measures have been implemented to ensure the protection of your rights and your data.

These recipients are :

Our subcontractors,
Our in-house teams responsible for Processing your Personal data,
Any administration or judicial authority in the event of justified requests from the latter.

Where do we store your Personal and how do we protect it ?

The Personal data that we process is stored in the European Economic Area, but may also be Transferred and stored outside the European Economic Area, particularly in connection with services provided by our subcontractors. In order to ensure the security of your Personal data, we only use subcontractors who have the technical and organizational security measures required by the regulations on the protection of Personal data. We also ensure that the Processing of Personal data by our subcontractors is carried out in accordance with our Privacy Policy.

When our subcontractors are established outside the European Economic Area, we give priority to selecting them in countries whose legal framework provides a satisfactory level of security, in this case we refer to an adequacy decision. Where this is not possible, we use appropriate legal mechanisms to govern such Transfers, such as the signing of standard contractual clauses specifically designed for this type of Transfer.

Cookies and other trackers

BONDUELLE SA uses cookies and tracers on the website. A cookie is a small file that is stored on your computer/smartphone. Cookies help us to improve our site, provide a better quality service and produce statistics on the use of our site. You can refuse these cookies by activating the setting that allows you to refuse the installation of cookies on your computer/smartphone. However, if you choose this setting, you may not be able to access certain parts of our site. On the website, you can change your choices freely by going to the bottom left of each page of the site and clicking here.

Strictly necessary cookies

These cookies are necessary for the operation of the website and cannot be deactivated in our systems. They are generally set as a response to actions you have taken that constitute a request for services, such as setting your privacy preferences, logging in or filling in forms. You can configure your browser to block or be informed of the existence of these cookies, but some parts of the website may be affected.

Cookie name	Purpose	Retention period
_cookie_test	Test whether cookies are active in the User's browser	0 day
didomi_token	Store an authentication token to manage user cookie consent preferences	12 months
euconsent	Store EU users' cookie and tracking consent in accordance with the RGPD.	12 months

Functional cookies

These cookies are used to improve and personalize the functionality of the website. They may be set by our staff, or by third parties whose services are used on our website pages. If you do not accept these cookies, some or all of these services may not function.

Cookie name	Purpose	Retention period
_pcid	Store a unique session identifier for tracking and managing user interactions on the website	13 months
ar_debug	Used to activate debugging or diagnostic mode on the website	12 months
is_eu	Used to determine whether the user is in the EU based on geographical location	0 day
isExternal	Used to identify whether the access or interaction comes from an external source	7 days
isInternal	Used to identify whether the access or interaction comes from an internal source	7 days
lastExternalReferrer	Store the last external referrer who directed the user to the website	0 day
lastExternalReferrerTime	Store the time at which the last external referrer directed the user to the website	0 day
launchPopup	Used to control popup launch behavior on the website	0 jour
pa_privacy	Manage user privacy preferences	13 months
SESS#	Store user-specific session information	3 days

Performance cookies

These cookies enable us to determine the number of visits and sources of traffic, in order to measure and improve the performance of our website. They also help us identify the most/least visited pages and evaluate how visitors navigate the website. All information collected by these cookies is aggregated and therefore anonymized. If you do not accept these cookies, we will not be informed of your visit to our website.

Nom du cookie	Objet	Durée de conservation
dtCookie	Used by Dynatrace, a performance monitoring tool, to collect information on user behavior and performance on a website.	0 day
dtPC	Used by Dynatrace to monitor website performance and collect usage and browsing data.	0 day
dtSa	Used by Dynatrace to track website performance, collect usage data, provide analysis	0 day
rxvisitid	Used to track a user's visit or session ID on the website	0 day
rxVisitor	Track and uniquely identify website visitors	0 day
rxvt	Track the duration of a user's visit to the website	0 day
utmTracking	Used to track advertising campaign tracking data (UTM)	0 day

Marketing cookies

These cookies may be set on our website by our advertising partners. They may be used by these companies to profile your interests and offer you relevant advertising on other websites. They do not directly store personal data, but are based on the unique identification of your browser and Internet device. If you do not authorize these cookies, your advertising will be less targeted.

Cookie name	Purpose	Retention period
_fbp	Used by Facebook to track and optimize the performance of advertising campaigns	3 months
_gcl_au	Used by Google Ads to measure conversions and optimize campaign performance	3 months
_pin_unauth	Used by Pinterest to track the activities of unauthenticated users	12 months
ct.pinterest.com_/v3/	Used by Pinterest to collect information about user activity on the site.	0 day
googleads.g.doubleclick.net_/pagead/	Used by Google Ad Manager to manage ad delivery on websites. Google Ad Manager, formerly known as DoubleClick for Publishers (DFP), is an ad management service offered by Google.	0 day
pa_user	Track user interactions for advertising purposes	0 day
www.google.com_/pagead/landing	used by Google AdSense to record the user's ad display preferences, such as preferred language and ad type (text, image, video, etc.)	0 day
adservice.google.com_/ddm/fls/z/dc_p	used by Google, collects information about user activity on the site for targeted advertising purposes.	0 day

Social network cookies

These cookies enable us to share our content published on various social networks directly on our website. If you do not accept these cookies, some or all of the services offered on our website may not function properly.

Cookie name	Purpose	Retention period
_pctx	Cookie associated with the Pinterest platform	13 months

Your rights regarding your Personal data

We undertake to ensure that you are guaranteed the rights granted to you by the regulations on the protection of Personal data. This is why we undertake to allow you to exercise the rights mentioned below:

Rights	Descriptions
Right to information and access to your Personal data	You have the right to be informed if your Personal data is processed by BONDUELLE and its partners. If this is the case, we will explain to you how these partners use your data and we will tell you why and how this data is used, what categories of data are concerned, to whom and where this data is shared, how long it is kept and whether your data is used through automated Processing allowing, in particular, the implementation of automated individual decisions. You may also ask us to provide you with a copy of this data, which may give rise to the payment of a reasonable fee based on the administrative costs we incur in responding to your request. These charges will not apply if we are able to provide you with this data through your right to portability.
Right to request the rectification	Having accurate data is essential for BONDUELLE. This is why we will rectify your inaccurate data.
Right to erasure	Unless otherwise required by law, we will delete your data in order to comply with our legal obligations, in particular when your data is no longer necessary or when you request us to do so.
Right to limitation of Processing	You may ask BONDUELLE to restrict Processing of your Personal data if you consider that your Personal data is inaccurate or if you ask us to delete your data. In addition, you may ask us to restrict Processing if you have the right to object to Processing.
Right to portability of data	You may ask us for a copy, in a structured, commonly used and machine-readable format, of the Personal data that you have communicated to us, provided that the Processing of this data is carried out using automated processes. Where technically feasible, you may ask us to transmit this data directly to a Third Party.
Right to object	In certain circumstances and for reasons relating to your particular situation, you may object to BONDUELLE Processing your Personal data. Where you make such a request and the request complies with applicable law, we will no longer process your data unless we can demonstrate that the Processing of Personal data is legitimate and necessary and overrides your rights, interests and freedoms. We may still process your data if this is necessary for the establishment, exercise or defence of legal claims.
Right to formulate directives	You have the right to formulate an advance directive on the fate of your Personal data after your death.
Right to lodge a complaint with a supervisory authority	If you believe that BONDUELLE is not complying with this Privacy Policy or that your rights under applicable law are not being adequately protected by BONDUELLE, you have the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at the following e-mail address, specifying the rights you wish to exercise: dpo_france@bonduelle.com.

Personal data of minors

BONDUELLE refuses to collect, store or knowingly use the Personal data of minors under the age of 15. If information concerning a minor has been collected by our website without the consent or approval of the person holding parental responsibility for the minor, please note that the minor's legal representative may exercise the minor's rights in his or her name and on his or her behalf. In such a case, please contact us.

Changes to our Privacy Policy

Any change we make to our Privacy Policy will be posted on this page.